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Information We Collect

We collect information that you voluntarily provide to us, including:

  • Contact details (name, email address, phone number)
  • Business information required to provide our professional services
  • Financial and tax information necessary for compliance services
  • Communication records and correspondence
  • Technical data collected automatically when you visit our website (IP address, browser type, pages visited)

How We Use Your Information

We use the information collected for the following purposes:

  • Providing professional accounting, audit, tax, and advisory services
  • Communicating with you about your engagements and inquiries
  • Sending relevant newsletters, tax alerts, and regulatory updates (with your consent)
  • Improving our website and service delivery
  • Complying with our legal and professional obligations as ICAN members

Confidentiality & Professional Obligations

As registered members of the Institute of Chartered Accountants of Nepal (ICAN), all our partners and staff are bound by a strict Code of Ethics that mandates client confidentiality. Your financial and business information will never be shared with third parties without your explicit consent, except where required by law or regulatory authority. All staff members sign confidentiality agreements as a condition of employment.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information in the following circumstances:

  • With your consent: When you have explicitly authorized sharing
  • Legal requirements: When required by Inland Revenue Department, courts, or other regulatory bodies
  • Service providers: Trusted third-party tools we use to operate our practice (e.g., cloud accounting software) under strict confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our measures include secure document management systems, encrypted communications, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain client records and personal information for the period required by Nepalese law and professional standards, typically a minimum of 7 years for financial records. After the retention period, records are securely destroyed in accordance with our document disposal policy.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for newsletter communications at any time
  • Request deletion of information where legally permissible

To exercise these rights, please contact us at info@ncaa.com.np

Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. You can disable cookies through your browser settings, though this may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact our Data Privacy Officer:

N. Chalise & Associates, Chartered Accountants
Naxal, Kathmandu, Nepal, P.O. Box XXXX
Email: info@ncaa.com.np
Phone: +977-9851186327